Frequently Asked Questions

Re: Originals, Limited & Open Editions

Original Works

This is the original work of the artist Kandi Cota. All limited and open edition giclee are created from this work. Your Kandi Cota original is  signed, dated and comes with a Certificate of Authenticity.

Limited Edition Giclee (L/E)

This is a smaller edition(usually only 250) of a K Cota work reproduced as museum quality fine art giclee prints on custom stretched canvas. The edges are staple free and border finished in a matching color making your print ready to hang. Your giclee is hand-embellished, signed, and numbered.

Open Edition Giclee (O/E)

This is the largest edition of a K Cota work reproduced as museum quality fine art giclee prints on custom stretched canvas. The edges are staple free and border finished in a matching color making your print ready to hang. Your giclee is hand-finished and signed.

Re: Shipping

Kandi Cota works are shipped Worldwide. Domestic purchases go via USPS Priority, Insured with Delivery Confirmation. Delivery time is two to three days from the shipping date in the United States.

Please contact us regarding shipping questions and to get exact shipping charges outside of the US. Packages will be sent via International US Airmail Parcel Post.

We will be out of the studio and not shipping packages during the week of 12/26/16- 1/1/17.  Contact us if this impacts your delivery needs and we can make arrangements.  HAPPY NEW YEAR!!

Re: Payment

We accept the following forms of payment: Credit Card payments, PayPal, Personal Check and money orders drawn on a US bank.

Buyer Pays Shipping. 

CA Sales tax applies.  All other regions are tax free.

Re: Return Policy

Returns are accepted. Please contact KCS no later than five (5) working days from receipt of the merchandise to arrange return.

If a refund is desired, a 15% restocking fee will be subtracted from the item price. 

We do not refund shipping/packing/insurance costs. Painting should be returned in the original condition and in its original packing materials and box provided and by insured mail only. 

Customer Satisfaction Guaranteed!